Delivery and Pick up
We require that someone be available to receive all our flower deliveries. We also require a working, local phone number for all deliveries.
Same Day Delivery: We offer same day delivery for all orders received before 12 PM.
Deliveries to residences: We will contact the recipient to arrange a 2-hour window of time when someone can be home to receive the flowers.
How will my flowers be delivered?
To treat our work with the utmost of care, all of our arrangements are hand-delivered. We use a reliable courier service that is skilled at delivering our arrangements.
How long can my gift message be?
We do not have a limit - however we encourage brevity - let the flowers speak for themselves!
Can I request a delivery time?
While we cannot guarantee a specific time for delivery we do offer delivery windows. When you place your order you will have the opportunity to choose a delivery window. If you have any particular questions you may always call us at +971 55 416 2123
Do you deliver to hospitals and universities?
Yes, we are happy to deliver to hospitals and universities. We do require a room number as well as a phone number for the recipient so that our courier can contact them or their representative directly if necessary.
Can I pick up an arrangement instead of having it delivered?
Yes, of course. We are more than happy to have you visit our shop and pick up your order. Simply choose Pick Up in the delivery portion of the checkout process.
Delivery Locations and Pricing:
Aljada, Al Zahia & Al Mamsha- No Charge
Sharjah: 30 AED
Dubai and Ajman 40 AED
Other Emirates 60 AED
Return & Refund Policy
As flowers are perishable goods, all sales are non-refundable. However, we take great pride in the integrity and quality of our work at Dana Flowers, and would like for you to enjoy our beautiful arrangements as much as we do. If for any reason you are not completely satisfied with the arrangement you have received, please contact us within 24 hours so we might have the opportunity to resolve the issue.